ASSISTANT VENUE MANAGER
Key Responsibilities
- Assist the Venue Manager with management and training of front of house staff
- Support coordinate and management of all service functions in the venue, including occasional events in the evenings
- Create rapport with customers and manage customer service experience
- Embrace our established systems and champion processes
About you
You are an enthusiastic and personable individual who is looking to support a business with existing systems which have proven success. To be considered for this role you must possess the following:
- At least 1 year experience in a similar role in a busy a la carte restaurant or cafe offering high level table service
- Valid Australian working rights
- Able to influence, manage and achieve buy-in from your team
- Advanced interpersonal, communication, customer service and leadership skills
- A strong work ethic with ability to meet and surpass KPI’s
- A passion for specialty coffee and hospitality
- Strong all-round FOH skills (service, waiting, hosting)
Please submit your resume & cover letter to hello@themerchantbenalla.com.au
FRONT OF HOUSE STAFF
- We are looking for motivated, friendly, hard-working hospitality superstars to join our team.
- Experience is preferred but not a must, we provide on the job training
- Casual and permanent positions available
Please submit your resume & cover letter to hello@themerchantbenalla.com.au